Information Technology (IT) Support

Our Information Technology department specializes in: business computer support, business consulting, networking, remote backups, office telephone systems, equipment and more. Our business consultants will help strategize and formulate a plan tailored specifically to your business.

Cubla Incorporated offers 24/7 support whether onsite or via remote access. Yes, Cubla continues to offer onsite technical support. If you are traveling or unable to find time for us to physically meet with you, let us try and resolve your problem with our remote support team. As long as your device can connect to the Internet successfully we, in most cases and with your permission, can obtain remote access and review your problem with you over the phone. We also have an extensive affiliate program providing a consolidated approach to finding help in other, non-computer related industries as well. Cubla wants to be the first call you make in an effort to solve a technology related problem. We consider ourselves the liaison between you, your business and the rest of the technology world.

James R. Day believes that providing onsite support is crucial. He feels it is extremely important to get to know the business, the workflow and the people. Every business is different just like every business owner is different and James understands this too. The main objective of any consultant or third-party, outsourced support provider should be to reduce downtime, coordinate maintenance and increase efficiency and productivity for the business. James started his business by telling his clients if he couldn’t fix the problem it was free and that same mentality remains today. If he cannot help you or your business become better…it’s free. Learn more about the founding of the business and James R. Day here.

James R. Day provides onsite and remote technical support services to all his clients and feels a physical onsite presence is crucial for user satisfaction.

Whether you are local or a thousand miles away James will come to you. All new client initial meetings are held in person and with James personally. If you desire a close, working relationship with a technology support provider James is happy to help.  

Cubla offers a remote backup service providing daily, automated, internet-based, secure backups of your mission-critical data.

This service provides disaster recovery options as well as long-term storage solutions. The world of data retention has changed over the years and with storage requirements increasing on a continual basis, implementing a reliable and automated backup solution is crucial.

Cubla provides sales and service of all Samsung Officeserv and Nextiva VoIP telephony products and solutions.

We chose Samsung for their ease of use and rock-solid stability for those that still demand an in-house, traditional phone system. For clients comfortable with a hosted or cloud-based telephony solution we are partners with Nextiva a national VoIP provider.